CRM AND THE CUSTOMER
EXPERIENCE

Improve your customer experience management with SAP C/4HANA

Build a connected customer journey based on empathy and trust with SAP C/4HANA, a suite of five industry-leading cloud solution portfolios, and SAP C/4HANA Foundation to help your business innovate, integrate, and be agile.

Overview

SAP Customer Data Cloud

Turn anonymous visitors into loyal customers.

SAP Marketing Cloud

Treat marketing as a trusted source of business.

SAP Commerce Cloud

Provide a superior and personalised omnichannel commerce experience.

SAP Cloud Platform

SAP C/4HANA and SAP Cloud Platform provide a vital combination of power, trust, and speed to deliver a seamlessly connected end-to-end experience.

Features

SAP Customer Data Cloud

Turn anonymous visitors into loyal customers.

SAP Marketing Cloud

Treat marketing as a trusted source of business.
  • Create seamless customer experiences and onboarding
  • Provide the data privacy and trust customers demand
  • Eliminate data silos for better contextual marketing
  • Offer customers transparency and control, while addressing GDPR compliance
  • Personalise customer experiences across your business
  • Build customer trust to develop ongoing relationships
  • Optimise marketing to drive revenue
  • Drive demand and growth for B2B marketers

SAP Commerce Cloud

Provide a superior and personalised omnichannel commerce experience.

SAP Cloud Platform

SAP C/4HANA and SAP Cloud Platform provide a vital combination of power, trust, and speed to deliver a seamlessly connected end-to-end experience.
  • Benefit from using a single commerce solution
  • Support all go-to-market models
  • Leverage industry-specific capabilities
  • Realise a fast ROI with prebuilt integrations
  • Exceed expectations with built-in flexibility
  • Simplify complex integrations for any size business by connecting on-premise and cloud applications, as well as cloud to cloud, with 150+ prebuilt connectors
  • Leverage prebuilt applications by SAP’s partner ecosystem to get started quickly
  • Connect and extend enterprise SAP C/4HANA cloud applications with SAP Cloud Platform Extension Factory or Kyma open-source project designed natively on Kubernetes

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

SEE C/4 HANA IN ACTION.

SCHEDULE A PERSONALIZED AND FREE DEMO NOW.