Customer experience and customer engagement are significant to a company’s overall success. But creating a positive customer experience [...]
Those of us of a certain age remember the AAA paper road maps and the hassle of unfolding and refolding them after every use. Or following [...]
In today’s increasingly competitive market, CXOs face constant challenges to keep up with the pace of technological change so they can [...]
Digital technology is changing everything we know at such a fast pace, and companies are trying to adapt as quickly as possible to take [...]
Want the right technology to help grow your business? Then don’t think so much about the software. Or the hardware. Instead, focus on the [...]
The subject is ripe for breakthrough moments because, for a long time, customers, citizens, and other stakeholders have been viewed as a [...]
The best-run corporations today have distinctive cultures that enable them to create, implement, and maintain their leadership positions. [...]
Strike a balance between governance and freedom For some companies, restrictions are not the concern – in fact, it’s the opposite. In [...]
How to turn “we can’t” into “we can” The more data-rich and analytics-driven that embedded and intelligent technologies become, [...]
One of the most nerve-racking moments for technology leaders of growing businesses face is a boardroom full of business leaders with big [...]